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Cyber Security Guidance

How to Verify Genuine Contact from White Cube

  • Official White Cube emails always end in @whitecube.com
  • White Cube does not charge fees for exhibition opportunities or review of work
  • If you are unsure about a message, verify it via the General Enquiries page


White Cube is aware of scams circulating in the art community in which individuals impersonate gallery staff in order to request payments, images, personal information or other materials.


If you are contacted by someone claiming to represent White Cube, please use the guidance below to help determine whether the communication is legitimate.


1. Red Flags to Watch Out For


Fraudulent messages often:

  • Come from email addresses that do not use the official White Cube domain (for example, Gmail, Hotmail, or variations such as ‘whitecubegallery.com’ or ‘whitecubegallery.uk’).
  • Request payment, high-resolution images, digital files or personal identification.
  • Refer to ‘open calls’, ‘exhibition opportunities’ or similar proposals that require fees.
  • Initiate contact through messaging platforms such as WhatsApp, Facebook or Instagram.
  • Link to websites that imitate the White Cube name or brand.

White Cube does not run paid open calls or request fees in connection with exhibition opportunities.


2. How to Confirm That a Message Is Genuine


A. Check the email domain
Official White Cube staff email addresses end in @whitecube.com. Any variation should be treated with caution.

B. Verify unexpected communications

If you receive an unexpected message claiming to be from White Cube:


  • Do not send files, payments or personal information.
  • Verify the communication independently.
  • Contact White Cube directly through the General Enquiries page.
  • Avoid relying on contact details provided in the original message.

C. White Cube will never:

  • Request fees in order to review work or offer exhibition opportunities.
  • Ask for high-resolution files without an established professional relationship.
  • Initiate professional communication through WhatsApp, Facebook Messenger or Instagram direct messages.

3. Protecting Yourself Online

  • Enable two-factor authentication (2FA) on email and social media accounts.
  • Share only appropriately sized or watermarked images online.
  • Do not provide high-resolution files unless you have verified the recipient.
  • Treat unsolicited approaches relating to professional opportunities with caution.

4. Reporting Suspected Fraud

  • If you believe someone is impersonating White Cube, please report it through the General Enquiries page.
  • Please include any relevant information to assist our review.